§ 6 Return facilities and the right of revoke
(1) Pursuant to article § 361 a Bürgerliches Gesetzbuch [German
Civil Code], the purchaser has a fourteen days notice period from
delivery of his order within which he may desist from this contract
without giving any reasons, according to these General Conditions of
Sale. For this purpose the purchaser must return the articles
delivered as well as include a written statement or an explanation
which is stored on any other long-term data storage device. In order to
comply with the notice period the purchaser must simply dispatch the
articles or his statement to FOGLIETTA on time. The same applies to a
mere cancellation. Clarinet reeds already used as well as packages with
the seal broken are excluded from these conditions.
In case of cancellation or revocation as outlined above the
return shipment cost must be paid by the purchaser if the product value
is less than 40,-EURO. If the product value is higher shipment costs
will be paid by FOGLIETTA.
(2) We ask for your understanding that for hygienical
reasons we cannot take back any packages with a broken seal nor any reeds
which have been already blown. According to §§ 346 II, 357 III
and 312 d IV goods of this nature are excluded from the right of revoke.
(3) In case of a return the risc of loss or damage in transport
is on the hand of the purchaser.
(4) In case of a not prepaid return of the goods the acceptance
will be rejected and the goods will return again towards the purchaser.