§ 6 Return facilities and the right of revoke

(1) Pursuant to article § 361 a Bürgerliches Gesetzbuch [German Civil Code], the purchaser has a fourteen days notice period from delivery of his order within which he may desist from this contract without giving any reasons, according to these General Conditions of Sale. For this purpose the purchaser must return the articles delivered as well as include a written statement or an explanation which is stored on any other long-term data storage device. In order to comply with the notice period the purchaser must simply dispatch the articles or his statement to FOGLIETTA on time. The same applies to a mere cancellation. Clarinet reeds already used as well as packages with the seal broken are excluded from these conditions.
 
In case of cancellation or revocation as outlined above the return shipment cost must be paid by the purchaser if the product value is less than 40,-EURO. If the product value is higher shipment costs will be paid by FOGLIETTA.
 
(2) We ask for your understanding that for hygienical reasons we cannot take back any packages with a broken seal nor any reeds which have been already blown. According to §§ 346 II, 357 III and 312 d IV goods of this nature are excluded from the right of revoke.
 
(3) In case of a return the risc of loss or damage in transport is on the hand of the purchaser.
 
(4) In case of a not prepaid return of the goods the acceptance will be rejected and the goods will return again towards the purchaser.

Powered by w3.css

Link: email to foglietta